Goodbye is personal. Do it your way.

Direct cremation means your loved one is cremated in the days immediately following the death, without a viewing or funeral service beforehand. Direct cremations provide an affordable and timely alternative to traditional funerals, and are now preferred by us much as 35% of Australians. 

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Yes, Light Cremations prides itself on simple, transparent pricing. The direct cremation price advertised is fixed. We don't charge extra for oversized coffins, pacemaker removal or anything else.

No, you don't have to pay upfront.   We won't request payment until after the cremation has been booked, and we offer a number of different payment options - including paying for the service directly from your loved one's estate. 

Absolutely.  While we do have a digital platform available for you, our team is here 24/7 and we can absolutely support you the traditional way (via phone call and email) if that is your preference.   Please let us know your preferred way to communicate when you contact us for the first time. 

After a loved one passes, their body will be taken directly into our care (or the care of our partners) for preparation for the cremation. The body is prepared and placed in either a basic wooden coffin or cardboard casket for the cremation to take place. We will arrange all of the paperwork, including the Doctor's medical certificate, cremation permit, registration of the death and official BDM death certificate before the cremation can occur. After cremation, we’ll work with you to bring your loved one's ashes home in a temporary, but secure, urn.

The timeframe to bring your loved one into care depends on their location. If your loved one has passed away at home, generally, we’re able to attend within 2-3 hours of your healthcare professional confirming the death. If your loved one passes away in a hospital or if they are taken into the care of the Coroner, the process of Next of Kin completing the necessary release form will usually take a day or so.

We generally advise families that the timing from collection of your loved one to when you receive their ashes is 3 weeks. However, this may vary depending on many factors, including your preferred option for bringing your loved one’s ashes home. Please speak to your arranger for guidance.

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We take this responsibility very seriously, and the process to ensure this happens is closely regulated. Each person is cremated individually. Your loved one and their coffin, the ashes receptacle, are all verified at every stage. Their paperwork is with them throughout the entire process and is checked multiple times to ensure their identity is correctly recorded.